It was sad to see Mi Digital got through liquidation however its great that Comztek has been appointed the official distributor for South Africa. Comztek has been distributing most, if not all, Microsoft hardware for the last couple of years. Not sure if I like that they are exclusive as I believe competition in supply chains is the key to optimising the supply chain and service levels.
Here is the official press release:
15 September 2009, Johannesburg – Xbox South Africa has officially appointed Comztek as its exclusive distributor in South Africa. Having taken on the challenge of being an interim distributor following the news of Mi Digital’s liquidation, Comztek has exceeded expectations of managing the distribution for Xbox over the last three months.“We are encouraged with the service received so far, addressing our priority of ensuring continuity of supply into the local market. We are confident that Comztek will continue to effectively manage and indeed grow the business of Xbox console, first party software and accessory distribution in South Africa,” says Lance Thorp, country manager, Entertainment and Devices Division at Microsoft South Africa.
Powercare remains the service agency for Xbox 360 consoles and will continue to manage the Xbox Warranty process. Contact number : 011 997 5000.
Pity Powercare are still the service agency as their service is terrible… more like lack of service delivery on that one